A new restaurant, a clean slate
Laguna came to us before day one. No legacy systems, no workarounds — just a vision. So we built their entire digital kitchen from the ground up.
The Challenge
Laguna was a brand new restaurant with a big vision and a tight budget. No website, no ordering system, no inventory management — nothing. They were starting from zero and needed a complete digital infrastructure before they could even open their doors. Enterprise POS platforms were out of the question — too expensive, too bloated, too rigid for a scrappy independent operation finding its footing.
The bottom line: They needed everything built, and they needed a partner who could do it without bleeding them dry.
We started by building Laguna's POS system. The result spoke for itself — they came back and asked us to build the website too. That experience is exactly why we offer both as a package at a significant discount.
What We Built to Solve It
The Brass Tacks System
Frictionless Online Ordering
We eliminated the bottleneck of waiting for a server during rush periods.
- Mobile-First Native Browsing: Customers scan a QR code at their table to instantly pull up the live menu on their phones.
- Direct-to-Kitchen: Orders placed on the phone bypass the standard server ticketing process, going straight to the prep line.
- Zero App Install: A lightning-fast web experience that feels like a native app without forcing customers to download anything.
Customer-Facing Mobile Interface
Complete Admin Control
The Laguna POS system isn't just a cash register—it's the brain of the business.
- Centralized Inventory: Track every ingredient in real-time. Receive automated alerts when stock drops below critical thresholds.
- Live Menu Syncing: Need to 86 an item? Mark it out of stock in the POS, and it instantly disappears from the customer-facing website—no double entry required.
- Dynamic Pricing Rules: Toggle daily specials, happy hour pricing, and dynamic margins globally with a single click.
Centralized Admin Control Panel
Kitchen & Bar Synchronization
Routing systems that prevent lost tickets and miscommunications.
- Intelligent Ticket Routing: Beverage orders automatically print at the bar, while hot food tickets route instantly to the Kitchen Display System (KDS).
- Order State Tracking: Waitstaff can view at a glance whether an order is "In Queue", "Prepping", or "Ready for Runner".
- Accelerated Turnaround: By tightly coupling the ordering system to the prep stations, Laguna shaved crucial minutes off table turnaround times.
Live Kitchen Ticket Routing Sync
The Result
- Tripled pre-order volume with a mobile-first storefront across variable locations.
- Built solid brand presence ahead of retail expansion.
- Eliminated lost tickets with automated routing between kitchen, bar, and front-of-house.
- One unified system — website, POS, inventory, and ordering all talking to each other in real-time.
Ready for an upgrade?
Get the same customized, high-throughput systems we built for Laguna.